Due to the raging new coronavirus epidemic, in order to ensure that you will not be at risk of contracting the virus due to receiving packages, all our packages and warehouses are strictly disinfected in accordance with hospital standards multiple times every day. We have received some customers’ inquiries about the time of logistics and transportation, Pls check shipping notes as below:

1) After you placed an order, processing period is taken 5-9 Business Days to process your order from the date your order is placed. Before all parcels are delivered to the logistics company, our warehouse needs to do inspection and disinfection for each parcel stritly.

2) Shipping time is 7-15 Business Days normally. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

3) If there is any shipping issue with your package , you must contact Customer Support( support@Printgg.com) within 30 days after your order was placed. Please note that late requests may not be accepted.

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at support@Printgg.com as soon as possible.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

Delivery time is not guaranteed for Standard Shipping. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.

Do you ship internationally?
No, Currently We are Shipping To United States Only.

When will you ship my order?
processing period is taken 5-9 Business Days to process your order from the date your order is placed
Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

How long will it take to receive the package after placing the order?
Processing Time Normally 5-9 Business Days

  1. Shipping Time Normally 7-15 Business Days
  2. Receiving Time=Processing Time+Shipping Time
    Please note that delivery dates cannot be guaranteed.

How can I get my track &trace code?
Every customer will receive their track& trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier’s tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?
Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.

How do I track my order?
For US orders, you can track your order through: www.usps.com

For worldwide common tracking tool: www.17track.net

Do I have to pay the standard shipping cost for my order?
Shipping Is Free For All Orders From United States.

Still not getting your answers? Email us anytime at support@Printgg.com Or You can even contact us on Phone.